Use the Spruce App to securely message with ReforMedicine

Text "app" to (715) 514-2827 to receive our invitation link for the Spruce app or download via the links below. It is free to download, simple to use, and HIPAA secure.

If you prefer not to us an app on you cell phone, you can use Spruce with your web browser. Click here: Spruce for Browser.

Instructions for downloading Spruce from a smartphone and creating a secure patient account

1) Click on this link https://spruce.care/reformedicine and this will open your phone web browser. You should see ReforMedicine at the top of your screen and a "Connect" Button at the bottom.

2) Click on the "Connect" button and this will open your app store in which you'll download the Spruce app and open the app

3) Next you will be asked to "Allow Spruce to paste your invitation link?". Click on: "Allow Spruce to Paste" and again on the pop-up:

4) After pressing "Allow Paste" you'll want to press "Continue" on this next page:

5) You'll be prompted to enter your personal cell number, a verification code that will be sent to your personal cell number, and some demographic information:

6) Lastly, you'll be prompted to enter your personal email and password for your login information. After entering the password, choose: "Save Password":

7) Now that you've created your account, you'll want to press "Enable Push Notifications" so you can receive alerts for messages and choose "Allow" on the pop-up menu:

8) Afterwards, you can click on the conversation at the top of the screen and message your care team if you have any questions:

9) Next, go back to the main screen and click on "Settings" at the bottom right of the screen, choose "Notifications", and make sure all notifications are toggled "ON":

10) Lastly, you'll need to navigate to your phone settings and find the Spruce app within your settings. From there, you'll want to ensure that your phone is allowing Spruce to access your microphone and camera:

Use Spruce with your web browser

If you prefer not to use an app on your cell phone, you can use Spruce through a browser on your phone or computer. If this is your first visit, simply click on the "sign up" link at the bottom of the page, otherwise log in with your credentials.